KYOCERA Print and Document Imaging Basics Training package

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  Service Technician
  Industry Standard Training
 20  hours

Brief Description

  • KYOCERA Print and Document Imaging certification ensures foundation-level knowledge and skills necessary for a career in service and support of printing and document imaging devices.

Target Group

  • Service Technician

Theoretical and practical contents

  • IT-Basics - Hardware
  • IT-Basics - Peripherals and portable computers
  • IT-Basics - Troubleshooting Hardware
  • IT-Basics - Troubleshooting peripherals and portable computers
  • Network Technology - Introduction
  • Network Technology - OSI Layer 1
  • Network Technology - LAN Installation
  • Network Technology - Wireless networks
  • Network Technology - Troubleshooting
  • Professional behaviour
  • Printing and Document Imaging - Maintenance & Troubleshooting
  • Printing and Document Imaging - Electromechanical components and tools
  • Safety and environmental protection
  • Scanning Technology - Introduction
  • Printing Technology - Introduction
  • The Xerographic process
  • Colour Theory
  • Access to Kyocera Knowledge Trainer "Printing and Document Imaging" - A pool of questions to test your knowledge.
  • The offer detailed above is available and valid for one year from the booking date. During this time the e-learning modules, test modules and the Knowledge Trainer can be accessed as often as you wish.

After this training you will be able to…

  • prove competence in installation, connectivity, maintenance, troubleshooting and repair of printers, scanners, copiers, fax and multi-function peripherals.
  • offer excellent customer service and communication skills when working with clients.