IT-Basics Training Package

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  Service Technician
  Industry Standard Training
  20  hours
Your Price: 0.00 €

Brief Description

  • The KYOCERA ACADEMY IT-Basics package utilizes wide ranging training methods designed for all students' training requirements.

Target Group

  • Service Technician

Theoretical and practical contents

  • Network Technology - Introduction
  • Network Technology - OSI Layer 1
  • Network Technology - LAN Installation
  • Network Technology - Wireless Networks
  • Network Technology - Monitoring
  • Network Technology - Network Security
  • IT Basics - Hardware
  • IT Basics - Peripherals and portable computers
  • IT Basics - Operating Systems
  • Network Technology - Troubleshooting
  • IT Basics - Troubleshooting Hardware
  • IT Basics - Troubleshooting Peripherals and portable computers
  • IT Basics - Troubleshooting Operating Systems
  • Printing Technology - Introduction
  • The Xerographic Process
  • Scanning Technology - Introduction
  • Safety and environmental protection
  • Professional behaviour

After this training you will be able to…

  • See learning objectives of single course modules


  • By booking this module you will automatically get a package of e-Learning modules and tests. You will find these modules in the menu bar in "My Courses" and you can start them by clicking on the yellow flash. For more information, visit the confirmation letter that you receive after booking.
  • We would like to inform you that working through the KYOCERA IT Basics package is no guarantee to pass the official CompTIA exam. There is no entitlement to claim the full coverage of topics from the official.


  • Computer with an active soundcard and speakers or headset (recommended)
  • JavaScript enabled
  • Internet Explorer version 6.x or higher (recommended)
  • Pop-up allowed for or disabled pop-up-blocker (recommended)
  • Adobe Acrobat Reader 7.x or higher (recommended)
  • Adobe Flash Player Version 8.x or higher (recommended)
  • DSL Internet connection (recommended)