Service Technician,
Sales Representatives,
All Service Staff,
All Sales Staff,
MDS
Industry Standard Training
35
minutes
Brief Description
- In this course, you will learn basic information about troubleshooting (dealing with errors) in the network.
Target Group
- Service Technician
Theoretical and practical contents
- • General approach
• Toolkit
• Cable connections
• Wireless connection
• TCP/IP service programs
• Windows diagnostic tools
• Router and Switches
• Examples
After this training you will be able to…
- After working through this course you will know … • the fundamental things to look out for when troubleshooting,
• which working methods and tools are required to repair hardware and software components,
• what interference and crosstalk is and how you can avoid or minimise these interferences in the network,
• how you can optimise networks,
• about service programs which can be helpful when troubleshooting,
• you will know what questions to ask to identify problems in the network,
• you will know several ways to deal with problems in networks.