Network Technology - Troubleshooting

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  Service Technician, Sales Representatives, All Service Staff, All Sales Staff, MDS
  Industry Standard Training
 35  minutes

Brief Description

  • In this course, you will learn basic information about troubleshooting (dealing with errors) in the network.

Target Group

  • Service Technician

Theoretical and practical contents

  •       • General approach
          • Toolkit
          • Cable connections
          • Wireless connection
          • TCP/IP service programs
          • Windows diagnostic tools
          • Router and Switches
          • Examples

After this training you will be able to…

  • After working through this course you will know …
  •       • the fundamental things to look out for when troubleshooting,
          • which working methods and tools are required to repair hardware and software components,
          • what interference and crosstalk is and how you can avoid or minimise these interferences in the network,
          • how you can optimise networks,
          • about service programs which can be helpful when troubleshooting,
          • you will know what questions to ask to identify problems in the network,
          • you will know several ways to deal with problems in networks.